Philosophy

The concept of RD Plast Quality Excellence emphasizes the importance of quality in everything we do. To us quality comes first. To achieve customer satisfaction, the quality of our products and services must be our number one priority.

Quality is determined by the customer, the customer wants products and services that throughout their life, meet his or her own needs and expectations at a cost that represents value.

All work that is done by company employees and suppliers is part of a process that creates a product or service for a customer. Each person can influence some part of that process, and therefore, affect the quality of its output and the ultimate customer satisfaction with our product and services.

Sustained quality excellence requires continuous process improvement. This means, regardless of how good present performance may be, it can even better.

People provide the intelligence and generate the actions that are necessary to realize these improvements.

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